Costumer complaints as a starting point for innovations - Predictions from the two-by two model of complaining reactions

Activity: Talk or presentation › Poster presentation › science to science / art to art

Period5 Feb 2008 → 7 Feb 2008
Event title9th Annual Meeting of the Society of Personality and Social Psychology
Event typeConference
OrganiserSociety for Personality and Social Psychology (SPSP)
LocationAlbuquerque, MexicoShow on map